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    January 22, 2020

    Automation and the Tip Trend: Commonality in Kindness

    A new year brings new opportunity to achieve goals.

    For many, these goals include exercising regularly and eating healthy. This year, kindness also seems to be on trend – and it comes in the form of generous tipping. 

    In fact, it’s so on trend that it’s been deemed the 2020 Tip Challenge.

    Weeks into the new year, the 2020 Tip Challenge continues to garner attention. Reports indicate it started on New Year’s Day when a server received a $2,020 tip on a $23 bill at a Michigan-based restaurant.

    note on the bill read “Happy New Year. 2020 Tip Challenge.”.

    Later that week, the server left a $20.20 on her own dinner bill.

    On January 1st, Celebrity Donnie Wahlberg also left a $2,020 tip on a $78.45 IHOP bill.

    Automation adds kindness to tip and gratuity reconciliation. 

    By auto-facilitating tip and gratuity allocation and calculation, automation helps restaurant and hospitality management improve tip and gratuity distribution for their staff.

    Automation improves trust in tip and gratuity allocation.

    It eliminates potential distribution bias. It also eliminates the time and error expenses that stem from spreadsheets used in traditional tip and gratuity management.

    Both banquet and outlet staff benefit from automated tip and gratuity calculation. It auto-processes all systems – from payroll to time and attendance. It facilitates retroactive adjustments and reconciliations.

    And automated Self-Service Tips Outs give cashiers confidence in their tip allocation. This tip automation allocation ensures IRS compliance.

    Kindness really can make all the difference!

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    Picture of Elena Calvillo
    Written By:
    Elena Calvillo brings firsthand experience from leading hotels and restaurant groups, giving her a ground-level view of the operational, labor, and financial challenges hospitality teams navigate daily. She blends this background with data-driven research to break down complex topics—like compliance, reconciliation, and workforce efficiency—into clear, practical insights for hospitality finance leaders.