Liz Azzarello

To compete in an online and sharing economy, brick and mortar businesses must continue to lean on enhancing that which the digital marketplace simply cannot – human interaction. This focus on face-to-face customer service is a competitive advantage. In fact, despite the obvious convenience offered by the digital marketplace, research shows that consumers prefer to interact with […]

Headlines continue to highlight the divisive nature of going cashless. As they should. After all, a retailer’s decision to remove a customer’s right to a method of payment is problematic. And its problematic nature makes it newsworthy. It’s particularly problematic when there’s an alternative solution for retailers. One that lets them tackle the very issues that they attempt to quell […]

Each industrial revolution comes with change paralleled by progress. The steam engine brought the First Industrial Revolution. Steel, oil, and electricity fueled the Second. The Internet shaped the Third. And, marked by automation, robotics, and the like, we’re forming the Fourth. By combining robotic-based cash recycling and cloud-based reconciliation, Evention brings automation to the back office. This cash recycling and reconciliation combination creates […]

Multiple industries are ideal candidates for back office automation – retail, casino, hospitality, museums, waterparks, convenience stores, and others. Grocery also benefits from back office automation. This is due to different dynamics, new and old, within the industry. Traditionally prone to slim profit margins, grocers must be particularly intelligent when allocating expenses. Back office automation decreases expenses, including time expense. […]

Traditionally, retail roles are fraught with mundane tasks. In particular, manual cash counting. Hand counting cash is prone to error, inefficient, and robs retailers of valuable time with customers. For retailers, automation can enhance back office operations by eliminating tasks that take away value – manual cash counting for example. After all, when a customer makes the […]