Liz Azzarello

The online shopping phenomenon continues to challenge brick-and-mortar retailers to re-think their selling strategy. The convenience of ordering online appeals to consumers. But, innovation transforms retailers’ brick and mortar presence from a liability to an asset. In fact, it can help to grow brick and mortar presence. It’s actually the failure to innovate that poses a threat. […]

Retailers’ Black Friday sales metrics are typically a reliable measurement for long-term earnings success. So, retailers, particularly struggling retailers analysts say, should consider this metric. This year, despite a booming economy, major retailers are heading into the holiday season behind. Just days away from Black Friday 2019, the SPDR S&P Retail ETF fell by almost 2%. Khol’s reported that their earnings plummeted 20% last week. […]

Cash Operations Management effectively employs complete cash automation. This creates closed loop cash management from retailer through bank deposit.  The solution lets retailers leverage provisional credit, optimize financial operations, streamline cash operations, improve courier performance, and deliver visibility and control.

Without a doubt, the sharing economy shifted the marketplace landscape. Its rise disrupted various verticals. For example, Uber redefined ride sharing. SpotHero rethought navigating parking. And Airbnb reinvented lodging. Last year, Statista valued Airbnb at $38 billion. Other sources tout Airbnb’s compound growth rate at 153% over the last decade. With more than 150 million users and more than 6 million listings world-wide, Airbnb […]

To compete in an online and sharing economy, brick and mortar businesses must continue to lean on enhancing that which the digital marketplace simply cannot – human interaction. This focus on face-to-face customer service is a competitive advantage. In fact, despite the obvious convenience offered by the digital marketplace, research shows that consumers prefer to interact with […]

Headlines continue to highlight the divisive nature of going cashless. As they should. After all, a retailer’s decision to remove a customer’s right to a method of payment is problematic. And its problematic nature makes it newsworthy. It’s particularly problematic when there’s an alternative solution for retailers. One that lets them tackle the very issues that they attempt to quell […]